Gateway to Dispute Resolution

The experience of conducting a case via video technology was so close to an in-person hearing that I will be unhesitatingly recommending this technology to clients even after the COVID-19 crisis is over. It did not feel like a second-best option, but rather a state-of-the-art facility that let the arbitration run without hindrances.

Our experience of holding a virtual hearing from Maxwell Chambers was a very positive one. The hearing required simultaneous attendance from people across three continents and the presentation of witnesses in different languages. The video conferencing facilities operated without difficulty and with very minimal time lag. This was impressive given that at one point we had counsel in England cross examining a witness in Australia with the tribunal and other participants in the hearing room in Singapore.

We finished a 7-day domestic arbitration which was held at Maxwell Chambers. Fortunately, Maxwell Chambers and the official transcribers, were able to set up the video conference link with an official transcription being taken. The evidence taking generally went well. Overall, the video conference link worked well. With a little fine-tuning, it is a very good solution.

Very well actually. All 3 expert witnesses were very cooperative, so much so that it did not seem virtual at times, and it was as though we were all physically in Maxwell Chambers’ Henderson Room. Maxwell Chambers’ technical support was excellent and the dry run before [the] actual day ironed out most technical issues. If the Tribunal wanted to ensure that counsel’s face appears on [the] screen, Maxwell Chamber’s moderator was a request away, and he would then do the necessary pinning.

It went very well. Much better than I anticipated. The hearing proceeded smoothly and efficiently. It was almost as good as a physical hearing. I am now a big supporter of virtual hearings, especially in this pandemic. Would highly recommend this.

Maxwell Chambers and its staff set the standard for international dispute resolution venues. Their service and professionalism is unmatched.

Who would not look forward to having an arbitration hearing at Maxwell Chambers? The physical facilities, the location and — most important — the welcoming and professional staff are absolutely world class. They have set the bar for others.

Maxwell Chambers is really the gold standard in arbitration facilities and we are fortunate in Singapore to be able to practice international arbitration in such an excellent venue.

Maxwell Chambers has the unique feature of housing an abundance of international bodies and firms associated with arbitration. For those who are arbitration practitioners, the convenience of being next to SIAC and Maxwell’s hearing rooms is obvious. Foreign arbitral institutions also find benefit in being able to interact and collaborate with other arbitration practitioners and institutions in the same building. All these elements lead to a synergy and a collegiality among the occupants of Maxwell Chambers which is difficult to emulate anywhere else in the world.

I have always been impressed with Maxwell Chambers. It provides world class facilities for hearings. Its staff is professional, cooperative and friendly. Its facilities and location in Singapore make it one of the best venues for a hearing of an international dispute.