Virtual Hearing Testimonials

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Hear what our clients are saying about their Maxwell Chambers Virtual Hearing Experience:


Mr. Simon Milnes

Respondent’s Counsel, Twenty Essex, London

[The experience of conducting a case via video technology was] “so close to an in-person hearing that I will be unhesitatingly recommending this technology to clients even after the COVID-19 crisis is over. It did not feel like a second-best option, but rather a state-of-the-art facility that let the arbitration run without hindrances.”


Mr. Timothy Cooke

Arbitrator, Stephenson Harwood LLP

“Our experience of holding a virtual hearing from Maxwell Chambers was a very positive one. The hearing required simultaneous attendance from people across three continents and the presentation of witnesses in different languages. The video conferencing facilities operated without difficulty and with very minimal time lag.”


Mr. Bryan Ghows

Managing Director, Notary Public, GHOWS LLC

“We finished a 7-day domestic arbitration which was held at Maxwell Chambers. Fortunately, Maxwell Chambers and the official transcribers, Epiq, were able to set up the video conference link with an official transcription being taken. The evidence taking generally went well. Overall, the video conference link worked well. With a little fine-tuning, it is a very good solution.”


Mr. Low Chai Chong

Senior Partner, Dentons Rodyk

 “Very well actually. All 3 expert witnesses were very cooperative, so much so that it did not seem virtual at times, and it was as though we were all physically in Maxwell Chambers’ Henderson Room. Maxwell Chambers’ technical support was excellent and the dry run before [the]actual day ironed out most technical issues. If the Tribunal wanted to ensure that counsel’s face appears on [the] screen, Maxwell Chamber’s moderator was a request away, and he would then do the necessary pinning.”


Mr. Francis Xavier S.C.

Arbitrator, Rajah & Tann Singapore LLP

 “It went very well. Much better than I anticipated. The hearing proceeded smoothly and efficiently. It was almost as good as a physical hearing. I am now a big supporter of virtual hearings, especially in this pandemic. Would highly recommend this.”


Mr. Daniel Chia

Arbitrator, Disputes Partner, Morgan Lewis LLP

“We completed our second virtual evidentiary hearing administered under the rules of the Singapore International Arbitration Centre in as many months today. It was coordinated seamlessly by the team at Maxwell Chambers. Some quick thoughts: the process is smoother than anticipated both times; translation is significantly slower as a result of the distanced evidence-giving and the natural lag in virtual evidence taking; there will always be accusations that a witness is being coached or prompted in real-time so be prepared for such interruptions; having a proper set-up with multiple monitors and table space for bundles helps. In our second arbitration, we utilised a meeting room in Maxwell Chambers for our set-up with the live transcripts by Epiq being projected. I would not recommend doing an evidentiary hearing from home though; pay attention to the various time zones the witnesses, arbitrators, and counsel are in. It makes one think how borderless dispute resolution and advocacy have become.” 


To book or enquire about an ADR hearing, please contact our dedicated Customer Relations team at [email protected] or call (+65) 6595 9010.