#ThePrivateCaucus: Conversations in Confidence Interview Series: Gary Gao, Mediator; Partner, Zhong Lun Law Firm

Interviews

#ThePrivateCaucus:Conversations in Confidence Interview Series:
Gary Gao, Mediator; Partner, Zhong Lun Law Firm

In this #ThePrivateCaucus: Conversations in Confidence interview, we feature Gary Gao, Partner at Zhong Lun Law Firm. A former judge with over 30 years of experience, Gary is a leading authority in cross-border arbitration and the first lawyer from mainland China to serve as Deputy Editor of the IBA’s Dispute Resolution International.

Dually trained in PRC law and English common law, Gary specializes in navigating the cultural and jurisdictional nuances of global commerce. His deep institutional expertise including roles with the ICC, SIAC, and HKIAC makes him a vital voice on the Maxwell Challenge Organizing Committee.

In this conversation, Gary moves beyond scripted legal exercises to discuss the analytical agility required for international practice. He shares why, in high-stakes disputes, the most durable resolutions are rarely just about the law.

Read the full interview below:

Q: How does your approach to mediation shape the way you achieve effective and sustainable resolutions?

Nearly three decades of frontline experience in cross-border dispute resolution — spanning international arbitration, commercial litigation, government investigations, and compliance matters across multiple jurisdictions — has taught me one fundamental truth: The most durable resolutions are not simply legal victories — they are human agreements built on mutual understanding. 

Several principles that guide my practice: 

  • Cultural and jurisdictional fluency

In cross-border disputes, parties often speak different legal languages. My dual training in PRC law and English common law and my extensive work with arbitration institutions has made me sensitive to how cultural context shapes negotiation style, risk tolerance, and what “fairness” means to each party. An effective mediator must bridge those gaps, not paper over them. 

  • Creative problem-solving

In one of my cases involving a major international dispute, we introduced an expert determination mechanism — a form of ADR rarely applied in that context — which ultimately broke the deadlock and delivered a result neither party had initially envisioned, but both could commit to. The willingness to think beyond conventional frameworks is essential. 

  • Trust as the foundation of process

Particularly in cases involving criminal exposure, regulatory risk, or cross-border government investigations — areas where I have worked extensively — parties are often anxious and defensive. A mediator must create a space where candor is possible. That means demonstrating not just legal competence, but genuine discretion and integrity. 

Q: From your perspective, what are some of the key considerations the Committee keeps in mind when designing the competition?

Designing a mediation competition like the Maxwell Challenge is itself an exercise in the values we seek to instill. From my experience both as a practitioner and as a member of international dispute resolution institutions, the Committee is guided by several overarching considerations: 

  • Realistic case 

The problem scenario must reflect the complexity of real-world disputes — multi-party dynamics, cultural tensions, incomplete information, and competing interests — without being so complicated that they obscure the teaching objectives. We expect students to feel the texture of a real mediation, not merely perform a scripted exercise. 

  • Cross-jurisdictional and cross-cultural dimensions 

Maxwell Chambers sits at the heart of one of the world’s most important dispute resolution hubs — Singapore. The competition should reflect that international character. Scenarios that involve parties from different legal systems, business cultures, or regulatory environments push participants to develop the kind of sophisticated, contextual judgment that defines elite dispute resolution practitioners.

  • Accessibility and inclusivity

A well-designed competition should be open to students who have not yet had the benefit of practical exposure. The preparatory materials, coaching framework, and problem structure should allow a motivated student from any background to compete meaningfully — because the skills we are testing are ultimately human skills, not the privilege of those with early access to law firm internships.  

Q: What key professional skills does the Maxwell Challenge aim to cultivate, and why are they essential for effective dispute resolution?

The Maxwell Challenge is, at its best, not a competition about who can perform mediation most convincingly — it is a training ground for the kind of lawyer or dispute resolution professional who can genuinely change outcomes for clients and institutions. In my humble insight, the skills may include, but not limited to: 

  •  Communication precision and adaptability

Effective dispute resolution requires the ability to communicate the same substantive point in multiple registers — to a sophisticated general counsel, a first-generation entrepreneur, a government official, or an international arbitration tribunal. Students must learn that clarity, tone, and timing are not soft skills but strategic instruments. 

  • Analytical agility under uncertainty

Real disputes do not come with complete information. The Maxwell Challenge trains students to make reasoned judgments with imperfect facts — to identify what is truly in dispute, what is merely positional noise, and where the real zone of possible agreement lies. This analytical discipline is foundational to all forms of dispute resolution. 

  • Emotional intelligence and composure under pressure

Mediation can be emotionally charged — particularly when parties have suffered real loss, or when significant reputations or relationships are at stake. The competition simulates that pressure. Students who can remain calm, curious, and constructive when a session appears to be breaking down are demonstrating a maturity that transcends legal knowledge. 

These above reflections are offered in the hope that participants in the Maxwell Challenge will leave not merely with a trophy, but with a deeper conviction that dispute resolution is one of the most consequential contributions a lawyer can make to business and society. 

Share

Share on facebook
Facebook
Share on twitter
Twitter
Share on linkedin
LinkedIn
Share on whatsapp
WhatsApp

Maxwell Unplugged: Erika Williams

Episode Overview
Join the conversation as Erika Williams, Independent arbitrator, joined by Monica Chong, a disputes lawyer at Wong Partnership LLP in Singapore, shares her journey of navigating a variety of roles before unexpectedly discovering her passion for arbitration – a reminder that opportunities can arise in the most unexpected places.
 
She shares insights from her experience in arbitration practice, as well as the value of both formal and informal connections while networking, and maybe even shares a few secrets on how to build them!

Cassandra Anthonisz

Deputy Manager of Legal & Business Service

Cassandra Gayle Anthonisz is the Deputy Manager of Legal and Business Services at Maxwell Chambers. Her multifaceted experience spans across legal, business development, and communications sectors, offering a distinctive combination of legal acumen, strategic insight, and cross-sector versatility.

Her professional background encompasses legal affairs, compliance, business development, and legal technology. She has held in-house positions across sectors, where she gained extensive experience navigating complex legal and regulatory environments. Her experience spans the implementation of strategic legal frameworks in sectors such as maritime, commodities, and fintech, with a focus on client-facing legal operations; contractual negotiations; contentious and non-contentious work.

Prior to joining Maxwell Chambers, Cassandra led legal technology start-ups through the unprecedented challenges of the Covid-19 pandemic. In these capacities, she integrated legal innovation with corporate strategy, while spearheading business development initiatives and cross-border legal solutions.

Cassandra has a passion for advancing access to justice and to promoting forward-thinking and progressive business-aligned legal practices. She holds a Bachelor of Laws (LLB) from Birmingham City University in the United Kingdom, and is currently pursuing a Master of Laws (LLM).

Ban Jiun Ean

CHIEF EXECUTIVE

Ban Jiun Ean read law at the National University of Singapore before joining the Ministry of Law. He spent nine years doing legal policy work, with a focus on the development of Singapore’s alternative dispute resolution (ADR) industry. 

Jiun Ean spearheaded the development of the world’s first integrated dispute resolution centre, Maxwell Chambers, which brought together arbitral institutions, service providers and legal practitioners under the same roof in a facility equipped with bespoke dispute resolution rooms and state-of-the-art supporting technology. In 2010, he was appointed Chief Executive of Maxwell Chambers, helming the company for five years and establishing it as the foremost dispute resolution centre of its kind in the world. In 2016, he left Maxwell to pursue several other projects, including the development of an arts centre and to write several novels. In 2019, Jiun Ean was appointed as the Executive Director of Singapore Mediation Centre (SMC), working to strengthen the mediation industry in Singapore and globally. 

Jiun Ean returns to Maxwell Chambers as Chief Executive, to augment the team as it continues to build on Maxwell’s position as the premier ADR facility in the world.

Download: Virtual and Hybrid Hearing Checklist

Error: Contact form not found.

i. Video Conferencing Platform
Hybrid-ready Rooms
iv.Transcription
Real Time Transcription
vi.Intepretation and Translation
Interpretation and Translation
vii.ADR Support Services
ADR Support Services
v.Evidence Presentation
Evidence Presentation
iii. Case Management Platform
Case Management Platform
service-icon-4
High-speed wireless internet access
service-icon-8
Individually Secured Rooms
ii. Dedicated Virtual Hearing Moderator
Virtual Hearing Moderator and AV/IT Support
service-icon-6
Business Centre
service-icon-5
Catering
service-icon-7
Exclusive lounge access for arbitrators