Services

The Preferred Dispute Resolution Destination

Conduct your hearings with our state-of-the-art facilities and full suite of digital hearing solutions. We have the capability to support complex multi-party, multi-jurisdiction hearings via physical, hybrid or virtual settings 24/7 across the globe.

Find out more about the virtual and hybrid experience at Maxwell Chambers.

Virtual

Facilitating virtual hearings with best practices

As a neutral party, we maintain confidentiality of your proceedings in accordance with protocols, best practices and rigorous testing.

Maxwell Chambers offers the full range of digital hearing solutions, in addition to a dedicated virtual hearing manager to your case.

In-Person

A world-class experience awaits you at Maxwell Chambers.

Choose from a range of custom-designed hearing rooms and breakout rooms, customised for your needs.

Let us co-ordinate all aspects of the hearing logistics and ensure the best experience with curated dining and concierge services.

Rooms are also available for meetings, seminars and conferences.

Hybrid

Connect seamlessly wherever you are

Whether you are attending the hearing in-person at Maxwell Chambers or dialing in remotely, let us know of your requirements and we will co-ordinate the rest.

Digital Hearing Solutions

Choose between “BlueJeans” or “Zoom” VC platform for your virtual or hybrid hearing. We are also able to support other VC platforms if required.
A VH manager will be present throughout the hearing to ensure it runs smoothly. From organising test calls, to taking parties through hearing etiquette, ensuring connectivity and quality of the video conference and troubleshooting any technical difficulties.
We work closely with our partners to facilitate an integrated solution to drive your hearing.
We work closely with our partners to facilitate an integrated solution to drive your hearing.
We work closely with our partners to facilitate an integrated solution to drive your hearing.
We work closely with our partners to facilitate an integrated solution to drive your hearing.
We are able to manage all requests for your hardcopy or electronic bundle needs.

Facilities

Connect to our secure and high speed Wi-Fi, wherever you are in the building. If you need hard-wired Ethernet services, let us know.
Passes are programmed for each guest at Maxwell Chambers to provide access to the designated hearing and breakout room for each hearing.
Our expert AV/IT team is available on-site for your hearings to troubleshoot any technical difficulties.
We are focused on providing you best-in-class service so that you can focus on your hearing proceedings. Our customer relationship team will co-ordinate all aspects of the hearing logistics and ensure the best experience with curated dining and concierge services.
Any food consumed within Maxwell Chambers must be catered through us. No outside Food & Beverage is permitted. Lunch / Dinner menus are frequently updated. Clients can also opt for the option to include Tea Breaks during your hearing.
The business centre is fully equipped with a business-class printer, photocopier, office supplies and paper shredder. Charges apply.
Complimentary coffee and tea at dedicated coffee corners. (For ADR proceedings only) Existing Safe Management

Complimentary with all bookings* (In-Person and Hybrid)

  • Use of whiteboards, flipcharts, interactive TV (in breakout rooms) and projector screens
  • Writing pads, stationery, iced/warm water and mints

Health and safety measures

Enhanced Cleaning Measures
We have implemented heightened cleaning measures, with emphasis in high-touch, high-traffic areas. Disinfectant wipes for microphones and Hand Sanitizers will be placed in every room.

Masks
All guests are required to keep their masks on at all time, other than eating and drinking.

Vaccination
Only participants who are fully vaccinated, have recovered from COVID-19 within 180 days, are medically ineligible for all COVID-19 vaccines under the National Vaccination Programme will be allowed to enter the premise.

Have an upcoming hearing?

Video Conferencing

Choose between “BlueJeans” or “Zoom” VC platform for your virtual or hybrid hearing. We are also able to support other VC platforms if required.
Our hearing rooms are also equipped with video conferencing equipment.

Virtual Hearing Moderator and IT/AV Support

A Maxwell Chambers Virtual Hearing Manager will be present throughout the hearing to ensure it runs smoothly – taking parties through hearing etiquette and schedule, ensuring connectivity and quality of the video conference, allowing participants into the hearing based on the attendee list and creating virtual breakout rooms
Our IT/AV team will also be present to troubleshoot any technical difficulties.

Real-Time Transcription

Maxwell Chambers works with our partners to provide transcription services. Choose between real-time (i.e. live transcript) and next day solutions.
Kindly provide us details of your requirements and Maxwell Chambers will facilitate an integrated solution to drive an efficient hearing.

Interpretation and Translation

Maxwell Chambers works with our partners to provide simultaneous or consecutive interpretation and translation for all language pairs.
Kindly provide us details of your requirements and Maxwell Chambers will facilitate an integrated solution to drive an efficient hearing.

Electronic Presentation of Evidence

Maxwell Chambers works with our partners for Electronic Presentation of Evidence (EPE).
Kindly provide us details of your requirements and Maxwell Chambers will facilitate an integrated solution to drive an efficient hearing.

Case Management Platform

Maxwell Chambers is able to support integrated platforms for case preparation and connected hearing room services.
Kindly provide us details of your requirements and Maxwell Chambers will facilitate an integrated solution to drive an efficient hearing.

ADR Support Services

Maxwell Chambers ADR Support team is able to manage all requests for your hardcopy or electronic bundle needs. Our team is able to support large volume document production for all print sizes. We are able to support the creation of any e-bundles – from pagination, indexing, hyperlinking, indexing etc.
Kindly provide us details of your requirements and Maxwell Chambers will facilitate an integrated solution to drive an efficient hearing.

High-speed Internet Access

Secure and high speed Wi-Fi in the building to ensure a smooth hearing. If you need hard-wired Ethernet services, let us know.

Individually Secured Rooms

Passes are programmed for each guest at Maxwell Chambers to provide secured access to the designated hearing and breakout room for each hearing. In addition, all rooms are hearing and breakout rooms are acoustically-treated for maximum privacy.

Business Centre

The business centre is fully equipped with a business-class printer, photocopier, office supplies and paper shredder. Charges apply.

Maxwell Lounge

Exclusive lounge access for Arbitrators and Mediators (for ADR proceedings only)

Catering

Enjoy a curated dining experience with us. Lunch / Dinner menus are frequently updated. Clients can also opt for the option to include Tea Breaks during your hearing. Please note that no outside Food & Beverage is permitted.

Download: Virtual and Hybrid Hearing Checklist

    i. Video Conferencing Platform
    Video Conferencing
    iv.Transcription
    Real Time Transcription
    vi.Intepretation and Translation
    Interpretation and Translation
    vii.ADR Support Services
    ADR Support Services
    v.Evidence Presentation
    Evidence Presentation
    iii. Case Management Platform
    Case Management Platform
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    High-speed wireless internet access
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    Individually Secured Rooms
    ii. Dedicated Virtual Hearing Moderator
    Virtual Hearing Moderator and AV/IT Support
    service-icon-6
    Business Centre
    service-icon-5
    Catering
    service-icon-7
    Exclusive lounge access for arbitrators