Services

The Preferred Dispute Resolution Destination

Conduct your hearings with our state-of-the-art facilities and full suite of digital hearing solutions. Let us co-ordinate all aspects of the hearing logistics and ensure the best experience with curated dining and concierge services.

HEARING
ROOMS

Purpose-built rooms designed for arb hearings and mediation, with spaces large enough to host events.

TECHnology SOLUTIONS

Transform your hearing experience with Maxwell Onsite (drone service) and Maxwell Visualiser (virtual reality).

ADR
Community

Fostering collaboration and growth amongst ADR practitioners, both in-person and online.

Maxwell Chambers Suites

Home to local and international ADR institutions, law firms and chambers.

Digital Hearing Solutions

Choose between “BlueJeans” or “Zoom” VC platform for your virtual or hybrid hearing. We are also able to support other VC platforms if required.
A VH manager will be present throughout the hearing to ensure it runs smoothly. From organising test calls, to taking parties through hearing etiquette, ensuring connectivity and quality of the video conference and troubleshooting any technical difficulties.
We work closely with our partners to facilitate an integrated solution to drive your hearing.
We work closely with our partners to facilitate an integrated solution to drive your hearing.
We work closely with our partners to facilitate an integrated solution to drive your hearing.
We work closely with our partners to facilitate an integrated solution to drive your hearing.
We are able to manage all requests for your hardcopy or electronic bundle needs.

Facilities

Connect to our secure and high speed Wi-Fi, wherever you are in the building. If you need hard-wired Ethernet services, let us know.
Passes are programmed for each guest at Maxwell Chambers to provide access to the designated hearing and breakout room for each hearing.
Our expert AV/IT team is available on-site for your hearings to troubleshoot any technical difficulties.
We are focused on providing you best-in-class service so that you can focus on your hearing proceedings. Our customer relationship team will co-ordinate all aspects of the hearing logistics and ensure the best experience with curated dining and concierge services.
Any food consumed within Maxwell Chambers must be catered through us. No outside Food & Beverage is permitted. Lunch / Dinner menus are frequently updated. Clients can also opt for the option to include Tea Breaks during your hearing.
The business centre is fully equipped with a business-class printer, photocopier, office supplies and paper shredder. Charges apply.
Complimentary coffee and tea at dedicated coffee corners. (For ADR proceedings only) Existing Safe Management

Complimentary with all bookings* (In-Person and Hybrid)

  • Use of whiteboards, flipcharts, interactive TV (in breakout rooms) and projector screens
  • Writing pads, stationery, iced/warm water and mints

Health and safety measures

Enhanced Cleaning Measures
We have implemented heightened cleaning measures, with emphasis in high-touch, high-traffic areas. Hand Sanitizers are placed in every room.

Have an upcoming hearing?

Virtual Hearing Moderator and IT/AV Support

We have a specialised team of AV/IT professionals on-site to provide technical support and troubleshoot issues, ensuring smooth proceedings during hearings.

Need a virtual hearing moderator? Let us know your requirements.

Hybrid-ready Rooms

Our state-of-the-art technology systems ensure a premium, real-time hybrid and virtual hearing experience globally in your hearing rooms.

Additionally, our breakout rooms are enhanced with upgraded video conferencing capabilities. You can now make use of real-time multi-participant view directly on the in-room TV screens, making hybrid discussions even more seamless and connected.

eHearing Suite

For Arbitrators, Witnesses and/or Counsel who  need to remotely connect to hearings or meetings, Maxwell Chambers has an eHearing Suite that delivers a seamless experience and a broadcast-quality audio visual experience for the audience.

Real-Time Transcription

Maxwell Chambers works with our partners to provide transcription services. Choose between real-time (i.e. live transcript) and next day solutions.
Kindly provide us details of your requirements and Maxwell Chambers will facilitate an integrated solution to drive an efficient hearing.

Interpretation and Translation

Maxwell Chambers works with our partners to provide simultaneous or consecutive interpretation and translation for all language pairs.
Kindly provide us details of your requirements and Maxwell Chambers will facilitate an integrated solution to drive an efficient hearing.

Electronic Presentation of Evidence

Maxwell Chambers works with our partners for Electronic Presentation of Evidence (EPE).
Kindly provide us details of your requirements and Maxwell Chambers will facilitate an integrated solution to drive an efficient hearing.

ADR Support Services

We can assist with your requests for document production, transcription, interpretation & translation, and EPE services, to facilitate an efficient hearing.

High-speed Internet Access

Secure and high speed Wi-Fi in the building to ensure a smooth hearing. If you need hard-wired Ethernet services, let us know.

Individually Secured Rooms

Passes are programmed for each guest at Maxwell Chambers to provide secured access to the designated hearing and breakout room for each hearing. In addition, all rooms are hearing and breakout rooms are acoustically-treated for maximum privacy.

Business Centre

A fully equipped business centre available round the clock to cater to your work-related needs, including printing, scanning, and other essential services.

Vanda Lounge

Exclusive lounge access for Arbitrators and Mediators (for ADR proceedings only)

Catering

Enjoy a curated dining experience with us. Menus are frequently updated to suit clients’ diverse preferences. Clients can also opt to include Tea Breaks during your hearing. Please note that no outside Food & Beverage is permitted.

Cassandra Anthonisz

Deputy Manager of Legal & Business Service

Cassandra Gayle Anthonisz is the Deputy Manager of Legal and Business Services at Maxwell Chambers. Her multifaceted experience spans across legal, business development, and communications sectors, offering a distinctive combination of legal acumen, strategic insight, and cross-sector versatility.

Her professional background encompasses legal affairs, compliance, business development, and legal technology. She has held in-house positions across sectors, where she gained extensive experience navigating complex legal and regulatory environments. Her experience spans the implementation of strategic legal frameworks in sectors such as maritime, commodities, and fintech, with a focus on client-facing legal operations; contractual negotiations; contentious and non-contentious work.

Prior to joining Maxwell Chambers, Cassandra led legal technology start-ups through the unprecedented challenges of the Covid-19 pandemic. In these capacities, she integrated legal innovation with corporate strategy, while spearheading business development initiatives and cross-border legal solutions.

Cassandra has a passion for advancing access to justice and to promoting forward-thinking and progressive business-aligned legal practices. She holds a Bachelor of Laws (LLB) from Birmingham City University in the United Kingdom, and is currently pursuing a Master of Laws (LLM).

Ban Jiun Ean

CHIEF EXECUTIVE

Ban Jiun Ean read law at the National University of Singapore before joining the Ministry of Law. He spent nine years doing legal policy work, with a focus on the development of Singapore’s alternative dispute resolution (ADR) industry. 

Jiun Ean spearheaded the development of the world’s first integrated dispute resolution centre, Maxwell Chambers, which brought together arbitral institutions, service providers and legal practitioners under the same roof in a facility equipped with bespoke dispute resolution rooms and state-of-the-art supporting technology. In 2010, he was appointed Chief Executive of Maxwell Chambers, helming the company for five years and establishing it as the foremost dispute resolution centre of its kind in the world. In 2016, he left Maxwell to pursue several other projects, including the development of an arts centre and to write several novels. In 2019, Jiun Ean was appointed as the Executive Director of Singapore Mediation Centre (SMC), working to strengthen the mediation industry in Singapore and globally. 

Jiun Ean returns to Maxwell Chambers as Chief Executive, to augment the team as it continues to build on Maxwell’s position as the premier ADR facility in the world.

Download: Virtual and Hybrid Hearing Checklist

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i. Video Conferencing Platform
Hybrid-ready Rooms
iv.Transcription
Real Time Transcription
vi.Intepretation and Translation
Interpretation and Translation
vii.ADR Support Services
ADR Support Services
v.Evidence Presentation
Evidence Presentation
iii. Case Management Platform
Case Management Platform
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High-speed wireless internet access
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Individually Secured Rooms
ii. Dedicated Virtual Hearing Moderator
Virtual Hearing Moderator and AV/IT Support
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Business Centre
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Catering
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Exclusive lounge access for arbitrators