FAQ

About Maxwell Chambers

What is Maxwell Chambers?

Maxwell Chambers is the world’s first integrated dispute resolution complex, housing both best-of-class hearing facilities as well as top international ADR institutions. Find out more about our name.

We combine modern architectural features with rich historical elements, housing our day-to-day operations in two conserved heritage buildings. Find out more about our heritage.

If you are interested to rent an office space at Maxwell Chambers Suites, please reach out to us here

Where is Maxwell Chambers located?

We are located at 32 Maxwell Road, #03-01, Singapore 069115. Directions  can be found here

What are your opening hours?

We are open 24/7 to cater to different timezones, with round-the-clock security and individually-accessed security to your meeting rooms. The business centre is also fully equipped to suit your needs.

What is your dress code?

Please be advised that our dress code policy is business attire. No slippers, sandals, shorts and bermudas are allowed within the premises. Maxwell Chambers reserves the right to refuse entry to visitors who do not adhere to our dress code policy.

How do I contact you?

To make a booking for an upcoming hearing, please submit an online enquiry on our booking platform.

For business events, kindly submit your enquiry here

Rooms & Facilities

What can your facilities be used for?

Our rooms are primarily used for Dispute Resolution hearings such as Arbitration and Mediation.

In addition, our rooms can also be used for meetings, seminars, and corporate functions.

Find out more about our services

How can I enquire about a booking?

You can submit an online enquiry and receive a preliminary quotation through our booking platform.

What type of room arrangements can be set-up?

All our room layouts are customisable based on your requirements – including U-Shape, Classroom, Theatre or Cluster. Share with us your requirements for us to assist you.

What is the maximum capacity of your rooms?

We have a total of 37 rooms in varying sizes for both hearings and corporate events. Our largest hearing room can seat 55 people. 

Find out more about our rooms and facilities.

May I request a room viewing?

Yes, please contact us at 6595 9010 or email [email protected] to arrange for in-person site visits. If you are overseas, we have also prepared a virtual tour

Do you have an Arbitrator lounge?

Arbitrators and mediators have exclusive access to the Vanda Lounge. There is also a common Maxwell Lounge for counsels and parties’ use. Coffee corners can also be found around the building. 

Do you have a carpark?

No, we do not have a carpark. However, there are carparks in the vicinity at Guoco Tower (sheltered) and along Peck Seah Street behind Maxwell Chambers Suites (open air). More information here

Is your building wheelchair accessible?

Yes, our building is fully wheelchair accessible, with lift access to all four floors and wheelchair-friendly restrooms available.

Services

What services do you provide?

Enhance your hearing experience with Maxwell Chambers’ cutting-edge technology services – Maxwell Onsite and Maxwell Visualiser. 

For in-person attendees, our friendly and attentive staff are available to assist with secretariat services such as photocopying, printing, storing and shredding of documents. Our curated dining menu is also available on request. 

What catering options do you offer?

Guests can enjoy a thoughtfully curated catering menu featuring a variety of dining options to suit diverse tastes and dietary requirements. Please note that all food and beverages must be arranged exclusively through Maxwell Chambers and its authorised partners. 

If you prefer to dine out, we have several F&B eateries on our premises. For more info, click here. We have also prepared an Essential Guide for restaurants in the vicinity. 

Do you provide transcription, translation and evidence presentation services?

Maxwell Chambers does not offer these services in-house. However, we work closely with trusted partners who specialise in these areas. Kindly share your requirements through our enquiry form.

Do you provide legal advice/support?

We do not provide legal advice or support. However, Maxwell Chambers Suites houses top international law firms, chambers, and ADR institutions. For more information on our tenants, click here.

Do you have any hotel discounts?

Yes, please click here for a list of our preferred hotel partners. We have secured preferential rates with some hotels within walking distance. For assistance, please contact our Customer Relations team at 6595 9010 or email [email protected].

Hybrid and In-Person Hearings

What is a hybrid hearing?

A hybrid hearing is a combination of both virtual and in-person hearings, where at least one party is physically present at Maxwell Chambers.

What do I need to access a hybrid hearing?

For parties accessing the hearing remotely, you will require a laptop with a webcam and microphone function, as well as headphones with a microphone to facilitate Virtual Hearings.  A wired headphones is advised over a wireless one, to ensure low latency or any other technical glitches.

For parties present at Maxwell Chambers, the room will be set-up based on your requirements in one of our acoustically-treated hearing rooms, based on the number of physical attendees. If you have engaged EPE and/or Transcription services, please let us know the name of the solutions provider. We will liaise with them to ensure your equipment set-up is ready before the hearing. You may wish to bring along your personal laptop should you wish to have a separate log-in to the hearing.

How do I deal with technical issues during a hybrid hearing?

Maxwell Chambers’ in-house AV team will be on-site to assist. Throughout the course of the hearing, you may drop us an email at [email protected] or approach our Reception Counter at Level 3 to request for any assistance.

If you have engaged Maxwell Chambers’ Virtual Moderator services for your hearing, our Virtual Moderator will be able to assist you.

Will the hearing be recorded?

For Hybrid Hearings, complimentary recording of the hearing can be provided with the consent and acknowledgement of the Tribunal. 

For in-person hearings, please inform us of your recording requirements during the booking process. 

What are your rates for a hybrid hearing?

You can submit an online enquiry and receive a preliminary quotation through our booking platform.

Virtual Hearings

What is a virtual hearing?

A Virtual Hearing is a hearing that is conducted purely via audio-visual means, where cases take place without the need for participants to attend the hearing in person.

Virtual Hearings conducted at Maxwell Chambers are mainly hosted on the Zoom platform. Each hearing can allow up to 300 remote participants, with unlimited breakout rooms based on your requirements.

How can I prepare for a virtual hearing?

You will require a laptop with a webcam and microphone function, as well as headphones with a microphone to facilitate Virtual Hearings.  A wired headphones is advised over a wireless one, to ensure low latency or any other technical glitches.

We strongly encourage you to participate in an audio-visual test call, especially if you are an active speaker. Test calls can be conducted with all parties of the hearing (including Tribunal, Factual/Expert Witnesses, Transcriber, EPE Operator) prior to the start of the hearing.

To book a virtual hearing, make an enquiry here

Can I choose which video conferencing platform to use?

Yes, Maxwell Chambers is platform agnostic. Please share with us your preferred platform, or let us recommend the most suitable platform for your requirements.

How do I deal with technical issues during a virtual hearing?

In a Virtual Hearing, a dedicated Virtual Moderator will be present throughout the course of the hearing to assist with any technical issues. Please feel free to call out for the Virtual Moderator to request for any assistance.

Will the hearing be recorded?

Complimentary recording of the hearing can be provided with the consent and acknowledgement of the Tribunal. Please drop us an email at [email protected] should you wish for the recording of the hearing to be sent to the Parties.

For any other enquiries, please contact us at 6595 9010 or email [email protected].

Download: Virtual and Hybrid Hearing Checklist

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i. Video Conferencing Platform
Video Conferencing
iv.Transcription
Real Time Transcription
vi.Intepretation and Translation
Interpretation and Translation
vii.ADR Support Services
ADR Support Services
v.Evidence Presentation
Evidence Presentation
iii. Case Management Platform
Case Management Platform
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High-speed wireless internet access
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Individually Secured Rooms
ii. Dedicated Virtual Hearing Moderator
Virtual Hearing Moderator and AV/IT Support
service-icon-6
Business Centre
service-icon-5
Catering
service-icon-7
Exclusive lounge access for arbitrators