MakanwithMaxwell: The Art of Conversing with Poise and Professionalism with Difficult People

The Art of Conversing with Poise and Professionalism with Difficult People | 16 April 2024

Our upcoming #MakanwithMaxwell expert speaker session “The Art of Conversing with Poise and Professionalism with Difficult People”, on 16 April 2024 .

This one-hour workshop will equip you with invaluable skills to navigate difficult situations with confidence. Led by Yasmin Abdeen, a visiting lecturer at EHL Campus (Singapore), you will gain insights into:

Articulating thoughts clearly.
Conveying messages diplomatically.
Handling challenging situations constructively.
Techniques for managing difficult people.
Navigating tricky conversations confidently.

Event Details

Date: 16 April 2024
Time: 12:30pm – 1:30pm
Where: Maxwell Chambers Suites

We will also be providing a light and healthy lunch during the workshop.

The number of participants will be limited to ensure invitees have an opportunity to participate in the discussion. Registration will close 9 April 2024. Successful registrants will be notified by email by 11 April.

Please RSVP by 17 April 2023. We look forward to having you join us!

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Maxwell Unplugged: Erika Williams

Episode Overview

Join the conversation as Erika Williams, Independent arbitrator, joined by Monica Chong, a disputes lawyer at Wong Partnership LLP in Singapore, shares her journey of navigating a variety of roles before unexpectedly discovering her passion for arbitration – a reminder that opportunities can arise in the most unexpected places.

She shares insights from her experience in arbitration practice, as well as the value of both formal and informal connections while networking, and maybe even shares a few secrets on how to build them!

Cassandra Anthonisz

Deputy Manager of Legal & Business Service

Cassandra Gayle Anthonisz is the Deputy Manager of Legal and Business Services at Maxwell Chambers. Her multifaceted experience spans across legal, business development, and communications sectors, offering a distinctive combination of legal acumen, strategic insight, and cross-sector versatility.

Her professional background encompasses legal affairs, compliance, business development, and legal technology. She has held in-house positions across sectors, where she gained extensive experience navigating complex legal and regulatory environments. Her experience spans the implementation of strategic legal frameworks in sectors such as maritime, commodities, and fintech, with a focus on client-facing legal operations; contractual negotiations; contentious and non-contentious work.

Prior to joining Maxwell Chambers, Cassandra led legal technology start-ups through the unprecedented challenges of the Covid-19 pandemic. In these capacities, she integrated legal innovation with corporate strategy, while spearheading business development initiatives and cross-border legal solutions.

Cassandra has a passion for advancing access to justice and to promoting forward-thinking and progressive business-aligned legal practices. She holds a Bachelor of Laws (LLB) from Birmingham City University in the United Kingdom, and is currently pursuing a Master of Laws (LLM).

Ban Jiun Ean

CHIEF EXECUTIVE

Ban Jiun Ean read law at the National University of Singapore before joining the Ministry of Law. He spent nine years doing legal policy work, with a focus on the development of Singapore’s alternative dispute resolution (ADR) industry.

Jiun Ean spearheaded the development of the world’s first integrated dispute resolution centre, Maxwell Chambers, which brought together arbitral institutions, service providers and legal practitioners under the same roof in a facility equipped with bespoke dispute resolution rooms and state-of-the-art supporting technology. In 2010, he was appointed Chief Executive of Maxwell Chambers, helming the company for five years and establishing it as the foremost dispute resolution centre of its kind in the world. In 2016, he left Maxwell to pursue several other projects, including the development of an arts centre and to write several novels. In 2019, Jiun Ean was appointed as the Executive Director of Singapore Mediation Centre (SMC), working to strengthen the mediation industry in Singapore and globally.

Jiun Ean returns to Maxwell Chambers as Chief Executive, to augment the team as it continues to build on Maxwell’s position as the premier ADR facility in the world.