DIGITAL HEARING SOLUTIONS

A ONE-STOP SHOP FOR YOUR DISPUTE RESOLUTION NEEDS

In partnership with our curated list of vendors, Maxwell Chambers supports all pre-hearing requirements and co-ordinates all aspects of hearing logistics, connecting parties across multiple jurisdictions,  24/7 across the globe – in-person, hybrid or virtual format. 

Our Services

We support your hearing needs with a full suite of digital hearing solutions, in addition to our concierge services.

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Here’s how we do it

A one-stop ADR hub

Parties and tribunals will be able to conduct effective and efficient hearings with a full suite of services, including remote transcription, interpretation and digital hearing solutions.

Leave the logistics and administrative work to us – let us know of your requirements and we’ll customise the most suitable package for your needs.

Want to attend an on-site or hybrid meeting at Maxwell Chambers but you are not based in Singapore? Conduct your hearing in London, Toronto or Ottawa through our international Arbitration Centre Alliance (IACA)

Impartial and Neutral

Our virtual hearing managers facilitates hybrid hearings in accordance with protocols and best practices, ensuring confidentiality of all proceedings.

Find out more about reasons to conduct your ADR hearings in Singapore.

Anytime, Anywhere

We host international clients working anywhere in any time zones. Our team is here to provide assistance to you from the very first step of your booking enquiry, to organising test calls, facilitating the hybrid hearing and troubleshooting technical issues.

Parties who are on-site will also have support from the Maxwell concierge, including technical support and your dining needs.

Privacy & Security

End-to-end encryption of video conferencing platforms. During the hearings, only participants who have approved access will be allowed into the hearing room at designated timings, based on hearing schedule. Unlimited breakout rooms for parties and tribunals, by request.

All our rooms are acoustically treated and with individual secured access. There is also 24/7 around the clock security.

Have an upcoming hearing?

Virtual Hearing Moderator and IT/AV Support

We have a specialised team of AV/IT professionals on-site to provide technical support and troubleshoot issues, ensuring smooth proceedings during hearings.

Need a virtual hearing moderator? Let us know your requirements.

Hybrid-ready Rooms

Our state-of-the-art technology systems ensure a premium, real-time hybrid and virtual hearing experience globally in your hearing rooms.

Additionally, our breakout rooms are enhanced with upgraded video conferencing capabilities. You can now make use of real-time multi-participant view directly on the in-room TV screens, making hybrid discussions even more seamless and connected.

Interpretation and Translation

Maxwell Chambers works with our partners to provide simultaneous or consecutive interpretation and translation for all language pairs.
Kindly provide us details of your requirements and Maxwell Chambers will facilitate an integrated solution to drive an efficient hearing.

Electronic Presentation of Evidence

Maxwell Chambers works with our partners for Electronic Presentation of Evidence (EPE).
Kindly provide us details of your requirements and Maxwell Chambers will facilitate an integrated solution to drive an efficient hearing.

Real-Time Transcription

Maxwell Chambers works with our partners to provide transcription services. Choose between real-time (i.e. live transcript) and next day solutions.
Kindly provide us details of your requirements and Maxwell Chambers will facilitate an integrated solution to drive an efficient hearing.

Cassandra Anthonisz

Deputy Manager of Legal & Business Service

Cassandra Gayle Anthonisz is the Deputy Manager of Legal and Business Services at Maxwell Chambers. Her multifaceted experience spans across legal, business development, and communications sectors, offering a distinctive combination of legal acumen, strategic insight, and cross-sector versatility.

Her professional background encompasses legal affairs, compliance, business development, and legal technology. She has held in-house positions across sectors, where she gained extensive experience navigating complex legal and regulatory environments. Her experience spans the implementation of strategic legal frameworks in sectors such as maritime, commodities, and fintech, with a focus on client-facing legal operations; contractual negotiations; contentious and non-contentious work.

Prior to joining Maxwell Chambers, Cassandra led legal technology start-ups through the unprecedented challenges of the Covid-19 pandemic. In these capacities, she integrated legal innovation with corporate strategy, while spearheading business development initiatives and cross-border legal solutions.

Cassandra has a passion for advancing access to justice and to promoting forward-thinking and progressive business-aligned legal practices. She holds a Bachelor of Laws (LLB) from Birmingham City University in the United Kingdom, and is currently pursuing a Master of Laws (LLM).

Ban Jiun Ean

CHIEF EXECUTIVE

Ban Jiun Ean read law at the National University of Singapore before joining the Ministry of Law. He spent nine years doing legal policy work, with a focus on the development of Singapore’s alternative dispute resolution (ADR) industry. 

Jiun Ean spearheaded the development of the world’s first integrated dispute resolution centre, Maxwell Chambers, which brought together arbitral institutions, service providers and legal practitioners under the same roof in a facility equipped with bespoke dispute resolution rooms and state-of-the-art supporting technology. In 2010, he was appointed Chief Executive of Maxwell Chambers, helming the company for five years and establishing it as the foremost dispute resolution centre of its kind in the world. In 2016, he left Maxwell to pursue several other projects, including the development of an arts centre and to write several novels. In 2019, Jiun Ean was appointed as the Executive Director of Singapore Mediation Centre (SMC), working to strengthen the mediation industry in Singapore and globally. 

Jiun Ean returns to Maxwell Chambers as Chief Executive, to augment the team as it continues to build on Maxwell’s position as the premier ADR facility in the world.

Download: Virtual and Hybrid Hearing Checklist

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i. Video Conferencing Platform
Hybrid-ready Rooms
iv.Transcription
Real Time Transcription
vi.Intepretation and Translation
Interpretation and Translation
vii.ADR Support Services
ADR Support Services
v.Evidence Presentation
Evidence Presentation
iii. Case Management Platform
Case Management Platform
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High-speed wireless internet access
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Individually Secured Rooms
ii. Dedicated Virtual Hearing Moderator
Virtual Hearing Moderator and AV/IT Support
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Business Centre
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Catering
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Exclusive lounge access for arbitrators