DIGITAL HEARING SOLUTIONS

A ONE-STOP SHOP FOR YOUR DISPUTE RESOLUTION NEEDS

In partnership with our curated list of vendors, Maxwell Chambers supports all pre-hearing requirements and co-ordinates all aspects of hearing logistics, connecting parties across multiple jurisdictions,  24/7 across the globe – in-person, hybrid or virtual format. 

Our Services

We support your hearing needs with a full suite of digital hearing solutions, in addition to our concierge services.

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Here’s how we do it

A one-stop ADR hub

Parties and tribunals will be able to conduct effective and efficient hearings with a full suite of services, including remote transcription, interpretation and digital hearing solutions.

Leave the logistics and administrative work to us – let us know of your requirements and we’ll customise the most suitable package for your needs.

Want to attend an on-site or hybrid meeting at Maxwell Chambers but you are not based in Singapore? Conduct your hearing in London, Toronto or Ottawa through our international Arbitration Centre Alliance (IACA)

Impartial and Neutral

Our virtual hearing managers facilitates hybrid hearings in accordance with protocols and best practices, ensuring confidentiality of all proceedings.

Find out more about reasons to conduct your ADR hearings in Singapore.

Anytime, Anywhere

We host international clients working anywhere in any time zones. Our team is here to provide assistance to you from the very first step of your booking enquiry, to organising test calls, facilitating the hybrid hearing and troubleshooting technical issues.

Parties who are on-site will also have support from the Maxwell concierge, including technical support and your dining needs.

Privacy & Security

End-to-end encryption of video conferencing platforms. During the hearings, only participants who have approved access will be allowed into the hearing room at designated timings, based on hearing schedule. Unlimited breakout rooms for parties and tribunals, by request.

All our rooms are acoustically treated and with individual secured access. There is also 24/7 around the clock security.

Have an upcoming hearing?

Virtual Hearing Moderator and IT/AV Support

Have the option of having a Maxwell Chambers Virtual Hearing Manager present throughout the hearing to ensure it runs smoothly. The Moderator will take parties through hearing etiquette and schedule, ensuring connectivity and quality of the video conference, allowing participants into the hearing based on the attendee list and creating virtual breakout rooms.

Our on-site IT/AV team will be available to troubleshoot any technical difficulties.

Video Conferencing

We are platform agnostic. Please share with us your preferred platform, or let us recommend the most suitable platform for your requirements.

Interpretation and Translation

Maxwell Chambers works with our partners to provide simultaneous or consecutive interpretation and translation for all language pairs.
Kindly provide us details of your requirements and Maxwell Chambers will facilitate an integrated solution to drive an efficient hearing.

Electronic Presentation of Evidence

Maxwell Chambers works with our partners for Electronic Presentation of Evidence (EPE).
Kindly provide us details of your requirements and Maxwell Chambers will facilitate an integrated solution to drive an efficient hearing.

Real-Time Transcription

Maxwell Chambers works with our partners to provide transcription services. Choose between real-time (i.e. live transcript) and next day solutions.
Kindly provide us details of your requirements and Maxwell Chambers will facilitate an integrated solution to drive an efficient hearing.

Download: Virtual and Hybrid Hearing Checklist

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i. Video Conferencing Platform
Video Conferencing
iv.Transcription
Real Time Transcription
vi.Intepretation and Translation
Interpretation and Translation
vii.ADR Support Services
ADR Support Services
v.Evidence Presentation
Evidence Presentation
iii. Case Management Platform
Case Management Platform
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High-speed wireless internet access
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Individually Secured Rooms
ii. Dedicated Virtual Hearing Moderator
Virtual Hearing Moderator and AV/IT Support
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Business Centre
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Catering
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Exclusive lounge access for arbitrators