VIRTUAL PROCEEDINGS

Facilitating your virtual hearings with best practices

Maxwell Chambers supports complex multi-party, multi-jurisdiction hearings 24/7 across the globe.

As a neutral party, we maintain confidentiality of your proceedings in accordance with protocols, best practices and rigorous testing.

Play Video

Here’s how we do it

A one-stop ADR hub

Parties and tribunals will be able to conduct effective and efficient hearings with a full suite of services, including remote transcription, interpretation and digital hearing solutions.

Leave the logistics and administrative work to us – let us know of your requirements and we’ll customise the most suitable package for your needs.

Impartial and Neutral

Our virtual hearing managers facilitates virtual hearings in accordance with protocols and best practices, ensuring confidentiality of all proceedings.

Find out more about reasons to conduct your ADR hearings in Singapore

Privacy & Security

End-to-end encryption of video conferencing platforms. During the hearings, only participants who have approved access will be allowed into the hearing room at designated timings, based on hearing schedule. Unlimited breakout rooms for parties and tribunals, by request.

Anytime, anywhere

We host international clients working anywhere in any time zones. Our team is here to provide assistance to you from the very first step of your booking enquiry, to organising test calls, facilitating the virtual hearing and troubleshooting technical issues

Tips to hosting a successful virtual hearing

Have an upcoming hearing?

Video Conferencing

Choose between “BlueJeans” or “Zoom” VC platform for your virtual or hybrid hearing. We are also able to support other VC platforms if required.
Our hearing rooms are also equipped with video conferencing equipment.

Virtual Hearing Moderator and IT/AV Support

A Maxwell Chambers Virtual Hearing Manager will be present throughout the hearing to ensure it runs smoothly – taking parties through hearing etiquette and schedule, ensuring connectivity and quality of the video conference, allowing participants into the hearing based on the attendee list and creating virtual breakout rooms
Our IT/AV team will also be present to troubleshoot any technical difficulties.

Real-Time Transcription

Maxwell Chambers works with our partners to provide transcription services. Choose between real-time (i.e. live transcript) and next day solutions.
Kindly provide us details of your requirements and Maxwell Chambers will facilitate an integrated solution to drive an efficient hearing.

Interpretation and Translation

Maxwell Chambers works with our partners to provide simultaneous or consecutive interpretation and translation for all language pairs.
Kindly provide us details of your requirements and Maxwell Chambers will facilitate an integrated solution to drive an efficient hearing.

Electronic Presentation of Evidence

Maxwell Chambers works with our partners for Electronic Presentation of Evidence (EPE).
Kindly provide us details of your requirements and Maxwell Chambers will facilitate an integrated solution to drive an efficient hearing.

Case Management Platform

Maxwell Chambers is able to support integrated platforms for case preparation and connected hearing room services.
Kindly provide us details of your requirements and Maxwell Chambers will facilitate an integrated solution to drive an efficient hearing.

ADR Support Services

Maxwell Chambers ADR Support team is able to manage all requests for your hardcopy or electronic bundle needs. Our team is able to support large volume document production for all print sizes. We are able to support the creation of any e-bundles – from pagination, indexing, hyperlinking, indexing etc.
Kindly provide us details of your requirements and Maxwell Chambers will facilitate an integrated solution to drive an efficient hearing.

High-speed Internet Access

Secure and high speed Wi-Fi in the building to ensure a smooth hearing. If you need hard-wired Ethernet services, let us know.

Individually Secured Rooms

Passes are programmed for each guest at Maxwell Chambers to provide secured access to the designated hearing and breakout room for each hearing. In addition, all rooms are hearing and breakout rooms are acoustically-treated for maximum privacy.

Business Centre

The business centre is fully equipped with a business-class printer, photocopier, office supplies and paper shredder. Charges apply.

Maxwell Lounge

Exclusive lounge access for Arbitrators and Mediators (for ADR proceedings only)

Catering

Enjoy a curated dining experience with us. Lunch / Dinner menus are frequently updated. Clients can also opt for the option to include Tea Breaks during your hearing. Please note that no outside Food & Beverage is permitted.

Download: Virtual and Hybrid Hearing Checklist

    i. Video Conferencing Platform
    Video Conferencing
    iv.Transcription
    Real Time Transcription
    vi.Intepretation and Translation
    Interpretation and Translation
    vii.ADR Support Services
    ADR Support Services
    v.Evidence Presentation
    Evidence Presentation
    iii. Case Management Platform
    Case Management Platform
    service-icon-4
    High-speed wireless internet access
    service-icon-8
    Individually Secured Rooms
    ii. Dedicated Virtual Hearing Moderator
    Virtual Hearing Moderator and AV/IT Support
    service-icon-6
    Business Centre
    service-icon-5
    Catering
    service-icon-7
    Exclusive lounge access for arbitrators